Terms of Service

These Terms of Service (the “Terms”) govern your access to and use of the Revanta platform, websites, and related services (collectively, the “Service”) provided by Revanta (“Revanta”, “we”, “us”, or “our”). By accessing or using the Service, or by signing an order form that references these Terms, you (“Customer”, “you”) agree to be bound by these Terms. If you are entering into these Terms on behalf of a company, you represent that you have authority to bind that company.

1. Definitions

• “Service” means the Revanta loyalty and CRM-marketing platform, including its modules, APIs, and documentation.
• “Customer Data” means data you or your end customers submit to or generate within the Service.
• “Order Form” means an ordering document or online subscription specifying the plan, fees, and term.
• “Users” means individuals you authorize to access the Service under your account.

2. The Service and license

Subject to these Terms and payment of applicable fees, Revanta grants you a non-exclusive, non-transferable, revocable right to access and use the Service during the subscription term for your internal business purposes. We may update, improve, or modify the Service from time to time, provided we do not materially reduce core functionality during a paid term.

3. Accounts and registration

You must provide accurate information and keep your account credentials secure. You are responsible for all activity that occurs under your account and your Users, and for ensuring your Users comply with these Terms.

4. Acceptable use

You agree not to, and not to permit others to:

• use the Service in violation of any applicable law or third-party rights;
• send unlawful, deceptive, or unsolicited communications;
• upload malicious code or attempt to gain unauthorized access to the Service;
• interfere with or disrupt the integrity or performance of the Service;
• reverse engineer, resell, or sublicense the Service except as expressly permitted;
• use the Service to build a competing product.

5. Customer Data and ownership

As between the parties, you own all Customer Data. You grant Revanta a limited license to host, process, and transmit Customer Data solely to provide and support the Service. You are responsible for the accuracy and legality of Customer Data and for obtaining all necessary consents from your end customers. Our processing of personal data is described in our Privacy Policy and, where applicable, a Data Processing Addendum.

6. Fees and payment

You agree to pay the fees set out in your Order Form. Unless stated otherwise, fees are non-refundable, exclusive of taxes, and due according to the billing terms specified. Late payments may result in suspension of the Service after reasonable notice.

7. Term, suspension, and termination

These Terms remain in effect for the duration of your subscription term and any renewals. Either party may terminate for material breach that remains uncured 30 days after written notice. We may suspend access where required for security, legal compliance, or non-payment. Upon termination, your right to use the Service ceases, and we will make Customer Data available for export for a limited period before deletion in accordance with our agreement.

8. Intellectual property

Revanta and its licensors retain all rights, title, and interest in and to the Service, including all related intellectual property. No rights are granted except as expressly set out in these Terms. Feedback you provide may be used by us without restriction.

9. Confidentiality

Each party may receive confidential information of the other. The receiving party will use it only to perform under these Terms and will protect it with reasonable care. This obligation does not apply to information that is public, independently developed, or rightfully received from a third party.

10. Warranties and disclaimers

We will provide the Service with reasonable skill and care. Except as expressly stated, the Service is provided “as is” and “as available”, and Revanta disclaims all other warranties, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free.

11. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, or data. Each party's aggregate liability arising out of or related to these Terms will not exceed the fees paid by you to Revanta in the twelve (12) months preceding the event giving rise to the claim.

12. Indemnification

You will defend and indemnify Revanta against claims arising from your Customer Data or your use of the Service in breach of these Terms. We will defend and indemnify you against third-party claims that the Service, as provided, infringes their intellectual property rights, subject to the limitations in these Terms.

13. Governing law and disputes

These Terms are governed by the laws of the jurisdiction in which Revanta is established, without regard to conflict-of-laws rules. The parties will attempt to resolve disputes in good faith before pursuing formal proceedings in the competent courts of that jurisdiction.

14. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated through the Service or by email, and continued use after the effective date constitutes acceptance of the updated Terms.

15. Contact us

Questions about these Terms can be sent to hello@revantasports.com.